Product lookup
Customers can ask for a product by name, category, or description. The assistant can return matching products from connected seller data.
Messenger commerce support
Product search and order assistance inside customer chat.
Onshop helps customers ask about products, availability, price ranges, and order next steps from participating sellers through a chatbot-supported conversation.
What the service does
The service is designed for shops and sellers that want customers to find product information through a familiar messaging flow.
Seller information
The assistant can show store names, availability, pricing supplied by sellers, and next steps for purchase or pickup.
Support handoff
When a customer needs help, the conversation can be routed to a seller or support contact according to the seller's operating rules.
Review-ready public pages
These pages are prepared for a Meta app review submission and should remain publicly reachable over HTTPS.
Replace placeholder company, domain, and contact details before submitting the site to Meta. Do not claim production behavior, legal compliance, or seller coverage that has not been implemented.